Last Updated: September 5, 2025
Hey There! Let’s Talk About Your Privacy
Look, I get it – nobody loves reading privacy policies. But since you’re trusting me with your information (and your family’s dinner plans), I want to be completely transparent about how I handle your data.
This policy explains what information I collect, why I need it, how I use it, and most importantly, how I protect it. I’ve written this in plain English because legal jargon helps nobody.
The short version: I only collect what I need to serve you better, I never sell your information, and I protect your data like it’s my own family’s.
Information I Collect (And Why I Need It)
When You Subscribe to My Newsletter
What I collect: Your email address and first name (if you share it) Why I need it: To send you recipes, nutrition tips, and family meal inspiration How you benefit: You get my latest plant-based family recipes and evidence-based nutrition advice delivered right to your inbox
When You Download Free Resources
What I collect: Email address, name, and sometimes what type of family situation you’re in (like “parent of picky eater”) Why I need it: To send you the download and follow up with related helpful content How you benefit: You get the resource you wanted plus targeted advice that fits your specific situation
When You Purchase Meal Plans or Courses
What I collect:
- Contact information (name, email, billing address)
- Payment information (processed securely through Stripe – I never see your full credit card number)
- Your meal preferences and family dietary needs when relevant
Why I need it: To process your purchase, deliver your content, and provide customer support How you benefit: You get exactly what you paid for, plus personalized customer service when you need help
When You Comment or Email Me
What I collect: Whatever you choose to share – your name, email, location, family situation, questions, challenges Why I need it: To respond thoughtfully and helpfully to your specific situation How you benefit: You get personalized advice and become part of our supportive community
Website Analytics (The Technical Stuff)
What I collect: How you use my website – pages you visit, how long you stay, what device you’re using, general location (like “Portland, Oregon” not your street address) Why I need it: To understand what content helps families most and improve your experience How you benefit: I create more of the content you actually find useful and fix things that aren’t working well
Tools I use: Google Analytics, Hotjar (for understanding how you navigate the site), and social media pixels for relevant advertising
How I Use Your Information
To Serve You Better
- Send you content that matches your interests and family situation
- Respond to your questions and provide customer support
- Notify you about new resources that might help your family
- Remember your preferences so you don’t have to start from scratch each visit
To Improve LeapLunch
- Understand which recipes and advice are most helpful
- Create new content based on what you’re asking for
- Fix website issues and improve user experience
- Develop new products and services that address real family needs
To Build Community
- Share success stories (with permission) to inspire other families
- Connect families with similar challenges when appropriate
- Highlight questions that many parents have in my content
What I DON’T do with your information:
- Sell it to anyone, ever
- Share it with companies for their marketing (unless you specifically opt in)
- Use it to spam you with irrelevant content
- Keep it longer than necessary
Data Protection & Security
How I Protect Your Information
Your data is stored securely using industry-standard encryption and security measures. I work with trusted, reputable service providers who maintain high security standards:
- Email management: ConvertKit (for newsletters and email courses)
- Payment processing: Stripe (they handle all payment data securely)
- Website hosting: Secure hosting with regular backups
- Customer support: Help Scout (for managing support emails)
Who Has Access
Very few people have access to your personal information:
- Me (Melissa) for customer service and personalized advice
- My technical support person (Jake) for troubleshooting account issues only
- The secure third-party services mentioned above, under strict privacy agreements
I require all team members and service providers to maintain the same privacy standards I follow.
International Transfers
I’m based in Portland, Oregon, USA, and my primary servers are located in the United States. If you’re accessing LeapLunch from outside the US, your information will be transferred to and processed in the United States under this privacy policy.
Your Rights (You’re In Control)
You Can Always:
- See what I have: Email me at privacy@leaplunch.com and I’ll send you everything I have on file
- Correct mistakes: If any information is wrong, just let me know and I’ll fix it
- Delete everything: Request complete deletion of your data and I’ll remove it from all systems
- Stop emails: Unsubscribe from any email list with one click
- Download your data: Get a copy of all your information in a portable format
EU Residents (GDPR Rights)
If you’re in the European Union, you have additional rights:
- Right to access your personal data
- Right to correct inaccurate data
- Right to delete your data (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
To exercise any of these rights, email me at privacy@leaplunch.com with “GDPR Request” in the subject line.
California Residents (CCPA Rights)
If you’re a California resident, you have the right to:
- Know what personal information I collect and how I use it
- Delete your personal information
- Opt out of any sale of personal information (though I don’t sell data anyway)
- Not be discriminated against for exercising your privacy rights
Cookies & Tracking (The Website Memory)
What Are Cookies?
Cookies are tiny files that help websites remember things about you – like your preferences or what’s in your shopping cart. Think of them as the website’s memory.
How I Use Cookies:
- Essential cookies: Keep you logged in and remember your cart contents
- Analytics cookies: Help me understand how people use the site so I can improve it
- Preference cookies: Remember settings like text size or dietary preferences
- Marketing cookies: Show you relevant content and ads on other websites
Your Cookie Choices:
You can control cookies through your browser settings. You can:
- Block all cookies (though this might make the site harder to use)
- Allow only essential cookies
- Delete cookies whenever you want
Most browsers let you set cookie preferences easily. Check your browser’s help section for instructions.
Third-Party Services (The Tools I Use)
I work with several trusted companies to provide you with the best experience:
Email & Communication:
- ConvertKit: Newsletter management and email courses
- Help Scout: Customer support emails
- Calendly: Scheduling consultation calls
Website & Analytics:
- Google Analytics: Understanding website usage
- Hotjar: Seeing how people navigate the site
- Google Search Console: Improving search results
Social Media:
- Facebook/Instagram Pixels: Showing relevant content to people interested in plant-based family nutrition
- Pinterest Analytics: Understanding what recipes people save and share
Payment & Security:
- Stripe: Secure payment processing
- PayPal: Alternative payment option
Each of these companies has their own privacy policy governing how they handle data. I choose partners who maintain high privacy and security standards.
Children’s Privacy (Protecting Young Users)
LeapLunch is designed for parents and caregivers, not children under 13. I don’t knowingly collect personal information from children under 13. If I discover I’ve accidentally collected information from a child under 13, I’ll delete it immediately.
If you’re a parent and think your child has provided personal information to LeapLunch, please contact me at privacy@leaplunch.com and I’ll handle it right away.
Updates to This Policy
I’ll update this privacy policy as needed to reflect changes in my practices or legal requirements. When I make significant changes, I’ll:
- Email active subscribers about important updates
- Post a notice on the website
- Update the “Last Updated” date at the top
I encourage you to review this policy periodically to stay informed about how I’m protecting your privacy.
Contact Me About Privacy
I’m committed to being transparent about privacy practices. If you have questions, concerns, or requests about your privacy or this policy, I want to hear from you.
For privacy questions or requests: Email: privacy@leaplunch.com Subject line: “Privacy Question” or “Privacy Request”
For general questions: Email: melissa@leaplunch.com
Response time: I’ll respond to privacy inquiries within 48 hours, often sooner.
Mailing address (for official requests): Melissa Allen Mitchell LeapLunch Portland, OR 97205 USA
